Last Updated:
November 8, 2025

The Ritz-Carlton Hong Kong [Best Hong Kong Hotel]

The Ritz-Carlton Hong Kong delivers the most spectacular hotel views I've ever experienced from the tallest hotel in Asia, starting on the 103rd floor with world-class service to match.

The Ritz-Carlton Hong Kong occupies floors 103 through 124 of the International Commerce Center in Kowloon. Even the lowest rooms sit higher than the Empire State Building.

This is the tallest hotel in Asia, and those superlatives actually matter here. The views from these heights over Victoria Harbour and Hong Kong Island are legitimately breathtaking in ways that photos can't capture.

I've stayed at some exceptional Ritz-Carlton properties, including Half Moon Bay. This is the nicest one I've experienced. The combination of those views with Ritz-Carlton's renowned service creates something special.

We booked through Amex Fine Hotels & Resorts with a promotional offer giving us $400 in property credits. This let us experience the two Michelin star restaurant, though that came with a serious caveat I'll address.

Here's my complete review of the Ritz-Carlton Hong Kong, from the 108-story views to the challenges of dining at altitude.

The Property

Before I talk about the room, I need to set the stage for this property.

Hong Kong has two sides: Hong Kong Island and Kowloon. On the Kowloon side, this property starts on the 103rd floor of the International Commerce Center and occupies floors 103 through 124.

Even the lowest-floor rooms here are taller than the Empire State Building. This is the tallest hotel in Asia, though it will soon be eclipsed by a hotel in Dubai.

The property has a full-service spa with a changing room that includes steam room, sauna, and mist shower.

There's also a fitness center with an outdoor deck.

The Room

We were upgraded on arrival to a Deluxe Two Double, Victoria Harbour view room from a Deluxe City view room. Thanks to Marriott Bonvoy status and more importantly Amex Fine Hotels & Resorts.

The room was incredibly spacious with multiple closets.

Inside the bathroom was a his and hers vanity stocked with Diptyque Philosykos products.

There was a tub with a TV built into the mirrors right next to it. A dedicated closed-off room housed the shower with a clear window and rainfall showerhead. The toilet had its own separate room.

The star of the show was the view. At 108 stories high facing downtown Hong Kong Island and Victoria Harbour, this was probably the nicest view I've ever had in a hotel room.

The curtains were automatic and controlled from a panel inside the room. We could wake up to the curtains revealing the Hong Kong skyline.

On the windowsill sat a bench with two pillows and cushioning. Perfect for sitting and taking in the view for hours.

The Food & Beverage

We tried three different dining options at this hotel: The Lounge & Bar where breakfast was served, Tin Lung Heen, and Ozone bar on the top floor.

We had a $300 additional credit, totaling $400, thanks to an Amex Fine Hotels & Resorts promotion for booking two or more consecutive nights. Since the tasting menu at two Michelin star Tin Lung Heen was $275 per person, we decided to go for it. Just $75 out of pocket for two people.

Tin Lung Heen - A Serious Problem

We chose the Michelin Distinction menu. Unfortunately, it missed the mark on both taste and service.

The meal was just fine, not nearly worth the $275 price tag and barely worth $75 per head.

The biggest issue was an allergy mix-up that could have been dangerous. I noted my nut allergy. When dessert came, they brought me a cookie with nuts.

When I mentioned this, they simply removed the nut cookie from my plate. No alternatives offered, no apology.

Then they brought out a coconut-based alternative. I'm also allergic to coconut. While I understand my "nut allergy" might not have clearly indicated coconut, I'm glad they told me what was in it.

When we called over the manager, we learned the actual manager was off duty. The sommelier was overseeing everything. It took 10 minutes of conversation to even get an "I'm sorry." Very unlike a Michelin star establishment.

This wasn't just careless. It could have been life-threatening. No apology from the manager on duty made it worse.

The next morning, the F&B manager came over at breakfast and sincerely apologized for the incident. He took my meal off the bill and offered a complimentary limousine to the airport the next morning.

While this was a very nice gesture that helped make up for the mistake, I was sincerely taken aback by the incident. I can't recommend Tin Lung Heen because of it.

Breakfast

That said, the breakfast spread at The Lounge & Bar was absolutely incredible. Both Western and Asian options on the buffet meant something for literally everyone, including sweets.

Since we left for the airport early before breakfast was served, they created to-go breakfast boxes for us to enjoy.

Ozone

On our last night, we had drinks at Ozone, the bar on the roof. There's trendy seating indoors and outdoors. We sat at the counter right by the windows outside.

The drinks were good. The cocktail selection was eclectic.

The Service

Besides the food incident, which is the restaurant's fault rather than the hotel's, the service was excellent.

When the hotel recognized the food incident, they handled it well and appropriately. Though it shouldn't have happened in the first place.

Every night turndown service was provided, exactly as you'd expect from a Ritz-Carlton.

Booking

We booked this through American Express Fine Hotels & Resorts. The rate was about $450 per night for two nights.

Since we booked a two-night stay, there was a promotion giving us $300 additional hotel credit. This brought the total credit to $400, combining the standard $100 FHR credit with the $300 promotional credit.

When booking with FHR, you get access to the following benefits: 12 PM check-in when available, guaranteed 4 PM late checkout, room upgrade upon arrival when available, daily complimentary breakfast for two, a $100 experience credit for on-property charges, and complimentary in-room WiFi for eligible bookings made through the FHR program.

Total cost for two nights at one of Asia's tallest hotels with harbor views, breakfast, and $400 in credits: $900. Not bad for the Ritz-Carlton.

Final Thoughts

The Ritz-Carlton Hong Kong is the best Ritz-Carlton property I've stayed at. Those views from 108 stories up are genuinely unmatched in my hotel experience.

The room was spectacular with automatic curtains revealing the Hong Kong skyline each morning, a windowsill bench perfect for taking in Victoria Harbour for hours, and Diptyque amenities throughout. The his and hers vanity with TV built into the mirrors was a nice luxury touch.

The service was world-class Ritz-Carlton standard. Attentive turndown service, thoughtful breakfast arrangements when we left early, and professional staff throughout. When the restaurant allergy incident occurred, hotel management handled it appropriately with sincere apologies and meaningful compensation.

That allergy incident at Tin Lung Heen was serious and shouldn't be minimized. A two Michelin star restaurant serving a nut cookie to someone with a documented nut allergy, then following up with coconut, is dangerous and unacceptable. The sommelier's delayed apology made it worse. I can't recommend that restaurant based on this experience.

But the breakfast spread was incredible with both Western and Asian options. Ozone bar on the roof delivered good cocktails with spectacular views. The property itself exceeded the restaurant's failures.

At $450 per night with $400 in credits through Fine Hotels & Resorts, this represented solid value for one of Asia's most iconic hotel experiences. The promotional credit essentially covered our Michelin dining attempt with money left over.

The Ritz-Carlton Hong Kong proves that sometimes altitude genuinely enhances luxury. Starting on the 103rd floor isn't a gimmick when the views are this extraordinary and the service matches the setting.

If you're visiting Hong Kong and want the most spectacular hotel views in the city, this is where you stay. Just maybe skip the two Michelin star restaurant and enjoy everything else this property does exceptionally well.

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The Ritz-Carlton Hong Kong occupies floors 103 through 124 of the International Commerce Center in Kowloon. Even the lowest rooms sit higher than the Empire State Building.

This is the tallest hotel in Asia, and those superlatives actually matter here. The views from these heights over Victoria Harbour and Hong Kong Island are legitimately breathtaking in ways that photos can't capture.

I've stayed at some exceptional Ritz-Carlton properties, including Half Moon Bay. This is the nicest one I've experienced. The combination of those views with Ritz-Carlton's renowned service creates something special.

We booked through Amex Fine Hotels & Resorts with a promotional offer giving us $400 in property credits. This let us experience the two Michelin star restaurant, though that came with a serious caveat I'll address.

Here's my complete review of the Ritz-Carlton Hong Kong, from the 108-story views to the challenges of dining at altitude.

The Property

Before I talk about the room, I need to set the stage for this property.

Hong Kong has two sides: Hong Kong Island and Kowloon. On the Kowloon side, this property starts on the 103rd floor of the International Commerce Center and occupies floors 103 through 124.

Even the lowest-floor rooms here are taller than the Empire State Building. This is the tallest hotel in Asia, though it will soon be eclipsed by a hotel in Dubai.

The property has a full-service spa with a changing room that includes steam room, sauna, and mist shower.

There's also a fitness center with an outdoor deck.

The Room

We were upgraded on arrival to a Deluxe Two Double, Victoria Harbour view room from a Deluxe City view room. Thanks to Marriott Bonvoy status and more importantly Amex Fine Hotels & Resorts.

The room was incredibly spacious with multiple closets.

Inside the bathroom was a his and hers vanity stocked with Diptyque Philosykos products.

There was a tub with a TV built into the mirrors right next to it. A dedicated closed-off room housed the shower with a clear window and rainfall showerhead. The toilet had its own separate room.

The star of the show was the view. At 108 stories high facing downtown Hong Kong Island and Victoria Harbour, this was probably the nicest view I've ever had in a hotel room.

The curtains were automatic and controlled from a panel inside the room. We could wake up to the curtains revealing the Hong Kong skyline.

On the windowsill sat a bench with two pillows and cushioning. Perfect for sitting and taking in the view for hours.

The Food & Beverage

We tried three different dining options at this hotel: The Lounge & Bar where breakfast was served, Tin Lung Heen, and Ozone bar on the top floor.

We had a $300 additional credit, totaling $400, thanks to an Amex Fine Hotels & Resorts promotion for booking two or more consecutive nights. Since the tasting menu at two Michelin star Tin Lung Heen was $275 per person, we decided to go for it. Just $75 out of pocket for two people.

Tin Lung Heen - A Serious Problem

We chose the Michelin Distinction menu. Unfortunately, it missed the mark on both taste and service.

The meal was just fine, not nearly worth the $275 price tag and barely worth $75 per head.

The biggest issue was an allergy mix-up that could have been dangerous. I noted my nut allergy. When dessert came, they brought me a cookie with nuts.

When I mentioned this, they simply removed the nut cookie from my plate. No alternatives offered, no apology.

Then they brought out a coconut-based alternative. I'm also allergic to coconut. While I understand my "nut allergy" might not have clearly indicated coconut, I'm glad they told me what was in it.

When we called over the manager, we learned the actual manager was off duty. The sommelier was overseeing everything. It took 10 minutes of conversation to even get an "I'm sorry." Very unlike a Michelin star establishment.

This wasn't just careless. It could have been life-threatening. No apology from the manager on duty made it worse.

The next morning, the F&B manager came over at breakfast and sincerely apologized for the incident. He took my meal off the bill and offered a complimentary limousine to the airport the next morning.

While this was a very nice gesture that helped make up for the mistake, I was sincerely taken aback by the incident. I can't recommend Tin Lung Heen because of it.

Breakfast

That said, the breakfast spread at The Lounge & Bar was absolutely incredible. Both Western and Asian options on the buffet meant something for literally everyone, including sweets.

Since we left for the airport early before breakfast was served, they created to-go breakfast boxes for us to enjoy.

Ozone

On our last night, we had drinks at Ozone, the bar on the roof. There's trendy seating indoors and outdoors. We sat at the counter right by the windows outside.

The drinks were good. The cocktail selection was eclectic.

The Service

Besides the food incident, which is the restaurant's fault rather than the hotel's, the service was excellent.

When the hotel recognized the food incident, they handled it well and appropriately. Though it shouldn't have happened in the first place.

Every night turndown service was provided, exactly as you'd expect from a Ritz-Carlton.

Booking

We booked this through American Express Fine Hotels & Resorts. The rate was about $450 per night for two nights.

Since we booked a two-night stay, there was a promotion giving us $300 additional hotel credit. This brought the total credit to $400, combining the standard $100 FHR credit with the $300 promotional credit.

When booking with FHR, you get access to the following benefits: 12 PM check-in when available, guaranteed 4 PM late checkout, room upgrade upon arrival when available, daily complimentary breakfast for two, a $100 experience credit for on-property charges, and complimentary in-room WiFi for eligible bookings made through the FHR program.

Total cost for two nights at one of Asia's tallest hotels with harbor views, breakfast, and $400 in credits: $900. Not bad for the Ritz-Carlton.

Final Thoughts

The Ritz-Carlton Hong Kong is the best Ritz-Carlton property I've stayed at. Those views from 108 stories up are genuinely unmatched in my hotel experience.

The room was spectacular with automatic curtains revealing the Hong Kong skyline each morning, a windowsill bench perfect for taking in Victoria Harbour for hours, and Diptyque amenities throughout. The his and hers vanity with TV built into the mirrors was a nice luxury touch.

The service was world-class Ritz-Carlton standard. Attentive turndown service, thoughtful breakfast arrangements when we left early, and professional staff throughout. When the restaurant allergy incident occurred, hotel management handled it appropriately with sincere apologies and meaningful compensation.

That allergy incident at Tin Lung Heen was serious and shouldn't be minimized. A two Michelin star restaurant serving a nut cookie to someone with a documented nut allergy, then following up with coconut, is dangerous and unacceptable. The sommelier's delayed apology made it worse. I can't recommend that restaurant based on this experience.

But the breakfast spread was incredible with both Western and Asian options. Ozone bar on the roof delivered good cocktails with spectacular views. The property itself exceeded the restaurant's failures.

At $450 per night with $400 in credits through Fine Hotels & Resorts, this represented solid value for one of Asia's most iconic hotel experiences. The promotional credit essentially covered our Michelin dining attempt with money left over.

The Ritz-Carlton Hong Kong proves that sometimes altitude genuinely enhances luxury. Starting on the 103rd floor isn't a gimmick when the views are this extraordinary and the service matches the setting.

If you're visiting Hong Kong and want the most spectacular hotel views in the city, this is where you stay. Just maybe skip the two Michelin star restaurant and enjoy everything else this property does exceptionally well.

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